| Country | City | Contact number |
| | |
| Australia,Oceania | Hainan Airlines Pohne number of Auckland | Tel: 00 64 9 5798879 |
| Hainan Airlines number of Sydney | Tel: 0061 2 8278 7400 |
| Europe | Hainan Airlines contact number of Berlin | 00800-8768-9999 |
| Tel.:0049-30-31518950 |
| Cargo:0049-30-3151895-12 |
| Hainan Airlines number of Brussels | 00800-8768-9999 |
| Tel.：0032-2-7533031 |
| Cargo：0032-2-7533038 |
| Hainan Airlines Paris customer number | 0033 (0)1 53 96 08 88 |
| Hainan Airlines Rome service number | 0039 06 91519202 |
| (Italian, English, Chinese) |
| 0039 06 91519203 |
| (Italian, English, French, Portuguese, Japanese) |
| 0039 06 91519203 |
| 0039 06 91519206 |
| (Chinese, English) |
| 800 090 181 |
| 0039 06 91519206 |
| (Italian toll free number) |
| Cargo Dept. |
| 0039 3461075043 |
| Hainan Airlines London contact number | Service hotline: |
| 00800-8768-9999 |
| Office hotline: |
| 0044-161-489-6770 |
| Hainan Airlines Manchester customer number | Service hotline: |
| 00800-8768-9999 |
| Office hotline: |
| 0044-161-489-6770 |
| Hainan Airlines Dublin phone number | 00353-1-5665265 |
| Hainan Airlines Prague service number | Tel.： |
| 00420 220 940 688 |
| Service hotline: |
| 00800-8768-9999 |
| Hainan Airlines Belgrade phone number | Service hotline: |
| 0086-898-95339 |
| Tel.： |
| 00381-11-2286389 |
| Cargo： |
| 00381-11-2286010/00381-11-2097804 |
| Hainan Airlines European Cargo customer number | 0049-3023-639474 |
| | |
